Consumer brands
AI agents for consumer brands.
AIOC builds ai agents for customer service & admin for Australian consumer brands businesses. A company knowledge base and AI agents that answer common customer questions and take repetitive admin off your team.
The problem
- Retail and DTC numbers separate
- Marketing attribution unclear
- Team reporting takes days
What we build
- Company knowledge base
- Customer service agent (web, email, SMS)
- Admin agents for data entry and triage
- Human hand-off rules
- Monthly review and tuning
What changes
- Faster replies to customers
- Admin hours back every week
- Consistent answers from one source of truth
Numbers we track for consumer brands
Sell-through, DTC revenue, CAC, Channel mix.
Questions
How does ai agents work for consumer brands?
A company knowledge base and AI agents that answer common customer questions and take repetitive admin off your team. For consumer brands businesses we focus on sell-through, dtc revenue, cac.
Will an agent replace my staff?
No. Agents take the repetitive work so your people can handle the conversations that need a human.