Professional services
AI agents for professional services.
AIOC builds ai agents for customer service & admin for Australian professional services businesses. A company knowledge base and AI agents that answer common customer questions and take repetitive admin off your team.
The problem
- Proposals that stall
- Utilisation hidden in spreadsheets
- Partners asking for numbers weekly
What we build
- Company knowledge base
- Customer service agent (web, email, SMS)
- Admin agents for data entry and triage
- Human hand-off rules
- Monthly review and tuning
What changes
- Faster replies to customers
- Admin hours back every week
- Consistent answers from one source of truth
Numbers we track for professional services
Proposals won, Utilisation, Billings vs target, Pipeline value.
Questions
How does ai agents work for professional services?
A company knowledge base and AI agents that answer common customer questions and take repetitive admin off your team. For professional services businesses we focus on proposals won, utilisation, billings vs target.
Will an agent replace my staff?
No. Agents take the repetitive work so your people can handle the conversations that need a human.